Focus of the Comprehensive Training Program

The course emphasizes building confidence, decision-making abilities, and fostering a collaborative work environment.

Course curriculum

    1. Course Overview

    1. Understanding the Role of a Supervisor/Manager

    2. Shifting from Peer to Supervisor

    3. Leadership Styles for New Managers

    4. Building Credibility and Trust

    1. Effective Communication Skills

    2. Active Listening and Giving Feedback

    3. Delegation Skills

    4. Managing Diverse Teams

    1. Setting Expectations and Goals

    2. Monitoring and Evaluating Performance

    3. Coaching and Developing Employees

    4. Handling Underperformance

    1. Critical Thinking for Managers

    2. Conflict Resolution

    3. Managing Stress and Prioritization

    4. Strategic Decision-Making

    1. Fostering Team Engagement and Motivation

    2. Leading Through Change

    3. Ethical Leadership

    4. Workplace Inclusivity and Diversity

About this course

  • $12.00
  • 22 lessons
  • 1 hour of video content

Course Targets

Participants will be able to:

Leadership Development

Understanding leadership styles, motivating teams, and promoting a positive workplace culture.

Communication Skills

Enhancing interpersonal communication, active listening, giving constructive feedback, and resolving conflicts effectively.

Operational Management

Learning time management, delegation, goal setting, and performance tracking to ensure operational efficiency.