Focus of the Comprehensive Training Program

This training course equips you with the tools, strategies, and insights to forge trust, foster open communication, and inspire positive change.

Course curriculum

    1. Course Overview

    1. Definition and Importance of Rapport

    2. The Science of Connection

    3. Characteristics of Effective Relationship Builders

    4. Test Your Knowledge 1

    1. The Role of Consistency and Reliability

    2. Listening and Validation Skills

    3. Balancing Authority and Approachability

    4. Test Your Knowledge 2

    1. Recognizing Barriers to Trust

    2. Addressing Bias and Assumptions

    3. Conflict Resolution as a Trust-Building Tool

    4. Test Your Knowledge 3

    1. Verbal Communication Strategies

    2. Non-Verbal Communication and Body Language

    3. Digital Communication with Youth

    4. Test Your Knowledge 4

    1. Understanding Cultural Contexts

    2. Inclusive Language and Practices

    3. Addressing Power Dynamics

    4. Test Your Knowledge 5

About this course

  • $12.00
  • 26 lessons
  • 1 hour of video content

Course Targets

Participants will be able to:

The Foundations of Rapport

Understand why building rapport is essential in working with youth and the core principles to make connections that last.

Effective Communication Strategies

Master active listening, empathy, and verbal/non-verbal cues that resonate with young people.

Overcoming Barriers to Trust

Learn how to navigate common challenges like resistance, skepticism, and cultural differences.