Interviewing Essentials: Techniques for Effective Candidate Selection
Equip supervisors and hiring managers with essential interviewing techniques to improve the effectiveness of the candidate selection process.
Best practices for conducting structured interviews, evaluating candidates objectively, and making informed hiring decisions.
Course Overview
The purpose of interviews in the candidate selection process
Types of interviews: Structured, semi-structured, and unstructured
Benefits of structured interviews for reliable and valid hiring decisions
Legal and ethical considerations in interviewing
Test Your Knowledge 1
Defining job requirements and key competencies
Developing interview guides and structured question lists
Behavioral vs. situational interview questions
The STAR method (Situation, Task, Action, Result) for candidate responses
Techniques for preparing and setting up the interview environment
Test Your Knowledge 2
The principles of behavioral interviewing: Past behavior as a predictor of future performance
Crafting behavioral questions to assess competencies
Probing techniques for deeper insights into candidate experience
Active listening and note-taking during interviews
Role-playing exercise: Conducting a mock behavioral interview
Test Your Knowledge 3
Understanding common interview biases: Halo effect, confirmation bias, similarity bias, etc
Strategies for minimizing unconscious bias in interviews
Using standardized rating scales and evaluation forms
Training interviewers on diversity, equity, and inclusion principles
Test Your Knowledge 4
Techniques for evaluating technical expertise through competency-based questions
Assessing cultural fit while maintaining diversity
Balancing technical qualifications with interpersonal and soft skills
Panel interviews and skills-based assessments
Test Your Knowledge 5
Participants will be able to:
Understand the foundational practices for conducting fair, unbiased, and insightful interviews to identify the best candidates.
Create comprehensive guides that ensure interviews are focused, consistent, and tailored to the skills and attributes required for the role.
Use targeted questions to evaluate how candidates have demonstrated key skills and handled past situations relevant to the position.