Focus of the Comprehensive Training Program

Best practices for conducting structured interviews, evaluating candidates objectively, and making informed hiring decisions.

Course curriculum

    1. Course Overview

    1. The purpose of interviews in the candidate selection process

    2. Types of interviews: Structured, semi-structured, and unstructured

    3. Benefits of structured interviews for reliable and valid hiring decisions

    4. Legal and ethical considerations in interviewing

    5. Test Your Knowledge 1

    1. Defining job requirements and key competencies

    2. Developing interview guides and structured question lists

    3. Behavioral vs. situational interview questions

    4. The STAR method (Situation, Task, Action, Result) for candidate responses

    5. Techniques for preparing and setting up the interview environment

    6. Test Your Knowledge 2

    1. The principles of behavioral interviewing: Past behavior as a predictor of future performance

    2. Crafting behavioral questions to assess competencies

    3. Probing techniques for deeper insights into candidate experience

    4. Active listening and note-taking during interviews

    5. Role-playing exercise: Conducting a mock behavioral interview

    6. Test Your Knowledge 3

    1. Understanding common interview biases: Halo effect, confirmation bias, similarity bias, etc

    2. Strategies for minimizing unconscious bias in interviews

    3. Using standardized rating scales and evaluation forms

    4. Training interviewers on diversity, equity, and inclusion principles

    5. Test Your Knowledge 4

    1. Techniques for evaluating technical expertise through competency-based questions

    2. Assessing cultural fit while maintaining diversity

    3. Balancing technical qualifications with interpersonal and soft skills

    4. Panel interviews and skills-based assessments

    5. Test Your Knowledge 5

About this course

  • $12.00
  • 42 lessons
  • 2 hours of video content

Course Targets

Participants will be able to:

Define the principles of effective interviewing and candidate selection

Understand the foundational practices for conducting fair, unbiased, and insightful interviews to identify the best candidates.

Develop structured interview guides that align with job competencies

Create comprehensive guides that ensure interviews are focused, consistent, and tailored to the skills and attributes required for the role.

Apply behavioral interviewing techniques to assess candidate skills and experience

Use targeted questions to evaluate how candidates have demonstrated key skills and handled past situations relevant to the position.