Focus of the Comprehensive Training Program

Participants will delve into how the words they choose, the actions they take, and the everyday courtesies they extend to colleagues directly influence the culture of their organization.

Course curriculum

    1. Course Overview

    1. Understanding the Impact of Language

    2. Positive vs. Negative Language

    3. Respectful Communication

    4. Avoiding Microaggressions

    1. Greetings and Introductions

    2. Politeness and Common Courtesy

    3. Mindful Communication in Digital Spaces

    4. Acknowledging Contributions

    1. What is Active Listening?

    2. Avoiding Interruptions

    3. Responding Thoughtfully

    4. Disagreeing Respectfully

    1. Understanding Workplace Diversity

    2. Cultural Customs and Taboos

    3. Pronouns and Identity in the Workplace

    4. Creating an Inclusive Language Policy

    1. Role Modeling Courtesy

    2. The Role of Feedback

    3. Recognizing and Addressing Disrespect

    4. Encouraging Gratitude and Recognition

About this course

  • $12.00
  • 22 lessons
  • 1 hour of video content

Course Targets

Participants will be able to:

Understand the Impact of Language in the Workplace

Participants will learn how the language they use influences company culture and employee relationships.

Foster Respectful Behavior and Professionalism

The course will highlight the importance of consistent respect and professionalism in everyday interactions.

Enhance Workplace Communication

Participants will explore strategies for improving communication to ensure clarity, understanding, and inclusivity.