Effective communication is not just a skill; it's a cornerstone of success.

This course is tailored to empower participants with a nuanced understanding of communication dynamics, from verbal and non-verbal cues to the art of active listening.

Course curriculum

    1. Course Overview

    1. Introduction

    2. Importance of Effective Communication in the Workplace

    3. Understanding Communication Styles

    4. Active Listening and Empathy in Communication

    5. Quiz 1

    1. Introduction

    2. Effective Written Communication

    3. Mastering Verbal Communication

    4. Presentation and Public Speaking Skills

    5. Quiz 2

    1. Introduction

    2. Resolving Conflict Through Communication

    3. Giving and Receiving Constructive Feedback

    4. Communication in Remote and Virtual Work Environments

    5. Quiz 3

About this course

  • $12.00
  • 16 lessons

A comprehensive course covers a spectrum of essential communication skills, including verbal and written communication, active listening, and adept use of digital communication tools.

By the end of this course, participants can expect to:

Establish a strong foundation.

By understanding the principles of effective workplace communication.

Explore the importance of clarity, conciseness, and empathy in conveying ideas and information.

Gain insights into different communication styles.

Learn how to adapt your approach to diverse audiences.

Understand the nuances of assertive, passive, and aggressive communication styles for enhanced interpersonal effectiveness.

Fine-tune both written and verbal communication skills simultaneously.

Gain insights into professional etiquette, nuances of non-verbal communication, and ways to maintain clarity and coherence across various communication channels.