Focus of the Comprehensive Training Program

Progress notes aren't just paperwork—they’re critical tools in client care, accountability, and legal protection. Whether you’re a case manager, support worker, or direct care professional, the quality of your documentation matters more than ever.

Course curriculum

    1. Learning Objectives

    1. Purpose of Progress Notes

    2. Legal and Ethical Considerations

    3. Progress Notes as Documentation

    4. The Role of Staff in Documenting Progress

    1. Overview of SOAP Format

    2. Documenting with Clarity and Precision

    3. Consistency and Accuracy

    1. Documenting Subjective Information

    2. Objective Documentation

    3. Avoiding Assumptions

    4. Effective Listening and Note-Taking

    1. Writing the Assessment

    2. Creating a Clear Plan

    1. Common Mistakes in Progress Note Writing

    2. Ensuring Objectivity

    3. Confidentiality and Ethical Considerations

    4. Professional Tone and Language

    5. Reviewing and Editing Notes

About this course

  • $12.00
  • 25 lessons
  • 1.5 hours of video content

Course Targets

Participants will be able to:

Understand the purpose of progress notes and why they are critical in everyday work.

Progress notes provide a written record of services and observations that support continuity of care, accountability, and communication among team members.

Write progress notes that are clear, concise, and professional.

Clear, concise, and professional progress notes ensure that documentation is accurate, easy to understand, and reflects a respectful tone.

Use the SOAP (Subjective, Objective, Assessment, Plan) format effectively to document interactions and progress.

The SOAP format organizes information logically to capture the individual’s experiences, factual observations, professional interpretations, and future plans of action.